Pura Research Labs

Terms & Conditions

Terms & Conditions

Last Updated: July 6, 2026

These Terms & Conditions ("Terms") govern your use of the Pura Research Labs LLC. website, products, services, checkout process, account features, verification features, communications, and related online services.

By accessing our website, creating an account, placing an order, submitting information, requesting verification, or opting in to receive communications from us, you agree to these Terms.

If you do not agree to these Terms, do not use our website or purchase from Pura Research Labs LLC.

1. Company Information

Pura Research Labs LLC. provides products intended for laboratory research use only. Our website is used to provide product information, process orders, communicate with customers, provide customer support, manage account activity, send verification messages, and provide order-related services.

For questions, contact us at:

Pura Research Labs LLC.

Email: support@puraresearchlabs.com

2. Research Use Only

All products sold by Pura Research Labs LLC. are intended strictly for laboratory research use only.

Products are not intended for human consumption, animal consumption, medical use, diagnostic use, therapeutic use, cosmetic use, or any other use not expressly permitted by applicable law and these Terms.

By purchasing from Pura Research Labs LLC., you confirm and agree that:

For the full General Disclaimer, please visit: /disclaimer

3. Eligibility to Purchase

By placing an order, you represent that you are at least 18 years old and legally able to enter into a binding agreement.

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear suspicious, unlawful, incomplete, inconsistent with these Terms, or otherwise inappropriate for our business.

4. Product Information

We make reasonable efforts to provide accurate product descriptions, sizes, quantities, pricing, availability, and documentation. However, errors may occur.

We reserve the right to correct errors, update product information, change pricing, update availability, or cancel orders affected by incorrect information.

Product images, labels, packaging, documentation, and descriptions may vary by batch, lot, or supplier documentation.

5. Orders and Payment

When you place an order, you agree to provide accurate billing, shipping, contact, and payment information.

Orders are not accepted until they are reviewed, approved, and processed. Payment authorization does not guarantee order acceptance.

We may require additional verification before processing an order, including identity, billing, shipping, account, or payment verification.

6. Account Verification and Security

We may use one-time passcodes, verification codes, two-factor authentication messages, account login alerts, fraud prevention alerts, or other security messages to help protect customer accounts, verify contact information, confirm activity, and prevent unauthorized use.

By providing your mobile number and requesting or using account verification, login verification, two-factor authentication, or account security features, you agree to receive text messages related to those security and verification purposes.

Message and data rates may apply.

7. Shipping and Delivery

Shipping times, carrier estimates, delivery windows, and tracking information are estimates only and are not guaranteed unless expressly stated in writing.

Pura Research Labs LLC. is not responsible for delays caused by carriers, weather, incorrect addresses, customs issues, failed delivery attempts, force majeure events, or circumstances outside our control.

Customers are responsible for providing accurate shipping information. Additional charges may apply for address corrections, reshipments, returned packages, or failed deliveries.

8. Returns, Refunds, and Cancellations

Due to the nature of the products sold, orders may be final once processed, fulfilled, or shipped.

Refund, replacement, or cancellation requests are reviewed on a case-by-case basis. We reserve the right to deny refund or replacement requests where products have shipped, been delivered, been opened, been mishandled, or where the request does not comply with our policies.

If an order issue occurs, contact us at support@puraresearchlabs.com with your order number and details.

9. Customer Responsibilities

You are responsible for:

Pura Research Labs LLC. is not responsible for misuse, improper handling, improper storage, unauthorized resale, or use inconsistent with these Terms.

10. SMS/Text Messaging Terms

Customers may opt in to receive text messages from Pura Research Labs LLC. through a separate, unchecked-by-default SMS consent checkbox during account registration. SMS consent is optional and is not a condition of purchase.

Messages are transactional only and may include:

Message frequency varies based on your account activity, order status, and support requests. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message from us. After you opt out, you may receive one final confirmation message confirming that your opt-out request has been processed.

You may reply HELP for help or contact us at support@puraresearchlabs.com.

Carriers are not liable for delayed or undelivered messages.

For a description of our customer SMS program, how consent (the call to action) is collected at registration, and full opt-out (STOP) and help (HELP) instructions, please see our SMS Consent disclosure at /sms-consent.

11. SMS Consent

SMS consent is collected through a separate SMS consent checkbox during account registration. The checkbox is unchecked by default and must be selected through a clear affirmative action.

SMS consent is separate from acceptance of these Terms or our Privacy Policy and is not a condition of purchase.

By opting in, you authorize Pura Research Labs LLC. to send transactional text messages to the mobile number you provide in accordance with these Terms and our Privacy Policy.

12. No Sharing of SMS Opt-In Data

Pura Research Labs LLC. does not sell, rent, share, or transfer mobile phone numbers, SMS opt-in data, or text messaging consent information to third parties, affiliates, lead generators, or marketing partners for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

We may share limited mobile information with service providers only as necessary to deliver text messages, provide customer support, maintain account security, process transactions, or operate our messaging program. These service providers are not permitted to use mobile information or SMS consent data for their own marketing or promotional purposes.

13. Email Communications

By placing an order, creating an account, requesting verification, or contacting us, you agree that we may send you transactional emails related to your order, account, verification, support requests, shipping, delivery, and other business matters.

Marketing emails may be sent where permitted. You may unsubscribe from marketing emails by using the unsubscribe link provided in the email.

14. Website Use

You agree not to use our website to:

We may restrict, suspend, or terminate access to our website at our discretion.

15. Intellectual Property

All website content, including text, graphics, branding, logos, product descriptions, images, layouts, and other materials, is owned by or licensed to Pura Research Labs LLC. and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use our content without written permission.

16. Disclaimer of Warranties

Our website, products, content, and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Pura Research Labs LLC. disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement.

17. Limitation of Liability

To the fullest extent permitted by law, Pura Research Labs LLC. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of data, business interruption, product misuse, communication delays, message delivery delays, or damages resulting from improper handling, storage, or use.

Our total liability for any claim related to an order shall not exceed the amount paid for the specific product or order giving rise to the claim.

18. Indemnification

You agree to indemnify, defend, and hold harmless Pura Research Labs LLC., its owners, employees, contractors, service providers, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from:

19. Changes to These Terms

We may update these Terms at any time. When changes are made, we will update the "Last Updated" date above.

Your continued use of our website after changes are posted means you accept the updated Terms.

20. Governing Law

These Terms are governed by the laws of the state in which Pura Research Labs LLC. is organized or operates, without regard to conflict of law principles.

21. Contact

For questions about these Terms, orders, SMS messages, verification messages, or customer support, contact:

Pura Research Labs LLC.

Email: support@puraresearchlabs.com

General Disclaimer: /disclaimer

For questions, contact support@puraresearchlabs.com.